Outlook - E-mail Retention

Outlook - E-mail Retention



E-mail retention policies apply the maximum age of an e-mail to be kept in your mailbox before it is purged.

Notes
Copies of all incoming and outgoing e-mail are archived by I.T. for a rolling period of 10 years, starting 2-1-2026 (previously 7 years)
For access to your archived items in our Cloud Email Archive, please contact I.T. at https://helpdesk.orangecityfl.gov

Please see below for a list of policies and the specific groups they apply to. Sub-folders and items inside of the folders listed below inherit the same retention time. It is suggested that you make any sub-folders you wish to save e-mails to inside of your "Mailbox" and not inside of your "Inbox", see the images above. All items not located inside a folder listed below will not be automatically purged and carry no retention limit.

All Employees

Mailbox Size Limit : 25GB - Once your mailbox is full, you will be required to delete items manually.

  • Inbox - 13 months

  • Sent Items - 13 months

  • Calendar - 1.5 years

  • Deleted Items - 7 Days

  • Draft - 90 Days

  • Junk Mail - 1 Day

  • Outbox - 3 Days

  • Sync Issues - 1 Day


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