E-mail retention policies apply the maximum age of an e-mail to be kept in your mailbox before it is purged.

Copies of all incoming and outgoing e-mail are archived by I.T. for a rolling period of 10 years, starting 2-1-2026 (previously 7 years)

For access to your archived items in our Cloud Email Archive, please contact I.T. at https://helpdesk.orangecityfl.gov

Please see below for a list of policies and the specific groups they apply to. Sub-folders and items inside of the folders listed below inherit the same retention time. It is suggested that you make any sub-folders you wish to save e-mails to inside of your "Mailbox" and not inside of your "Inbox", see the images above. All items not located inside a folder listed below will not be automatically purged and carry no retention limit.

All Employees

• Inbox - 13 months
  

• Sent Items - 13 months
  

• Calendar - 1.5 years
  

• Deleted Items - 7 Days
  

• Draft - 90 Days

• Junk Mail - 1 Day
  

• Outbox - 3 Days
  

• Sync Issues - 1 Day