Orange City I.T. Helpdesk

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Workstation Updates
Workstation's will receive updates according to the following schedule. Driver and Dell Application Updates: 1st of each calendar month – 4:00am Microsoft Windows Updates: These updates are release by Microsoft on the 2nd Tuesday of each month. ...
Sync E-mail to Mobile Device
iOS - iPhone/iPad: Select Settings> Mail> Accounts> Add Account and press "Microsoft Exchange" Enter your e-mail address ending in the domain of @ci.orange-city.fl.us (ex. jsmith@ci.orange-city.fl.us) Change description to "Orange City" and select ...
Presentation Folder - For Council Meetings
Adding or Moving files to the "Presentation Files" folder for Council Meetings If you need to copy a file to be used at a meeting in the Council Chambers on the laptop hooked up to the projector preform the following steps. Right click the file you ...
Password Information and Resets
What are the password requirements for my user account: Passwords must contain the following and are limited to the restrictions below: Must contain three of the four items: Uppercase letters, lowercase letters, numerical, non-alphanumeric ...
Outlook - Out of Office - Setup
To enable or change your out of office message in Outlook follow the directions below: Enable/Change from Outlook at your desk: Click File at the top of the Outlook bar On the "Info" tab click the "Automatic Replies" button Turn on "Send automatic ...

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Mitel Phone Guides
Please see the PDFs below for usage information on the Mitel Connect application, Voicemail and Quick Reference.
Outlook - E-mail Retention
E-mail retention policies apply the maximum age of an e-mail to be kept in your mailbox before it is purged. Copies of all incoming and outgoing e-mail are archived by I.T. for a rolling period of 7 years. Please see below for a list of policies and ...
Send or Receive Large Files
If you need to send or receive a large file that exceeds the limits of the e-mail system (25MB), us the following methods. Sending a Large File: Browse to this address - https://orangecityfl.wetransfer.com/ Click "Add your files" or "Select a folder" ...
On-Call Policy and Procedure
Should you require technical assistance after regular business hours please use one of the following options listed below, these are also located on the Intranet Homepage. Computer – Please visit - https://helpdesk.orangecityfl.gov and submit a help ...
Outlook - Out of Office - Setup
To enable or change your out of office message in Outlook follow the directions below: Enable/Change from Outlook at your desk: Click File at the top of the Outlook bar On the "Info" tab click the "Automatic Replies" button Turn on "Send automatic ...

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